Privacy Policy

1. Who we are

WP Plugins Pro (“WPPluginsPRO”, “we”, “us”, or “our”) is a product and e-commerce brand operated by Web Solutions Hub LLC. This Privacy Policy applies to wppluginspro.io, our customer accounts, support services, commercial WordPress plugins and related services where this Policy is referenced.

2. Information we collect

• Account and contact information such as name, email address, billing contact details and account credentials.
• Transaction and subscription information such as products purchased, license plan, order and renewal status and transaction identifiers. Payment card details may be processed directly by our payment provider and need not be stored by us.
• License and activation information such as license-key identifiers, product and version, activation status, website or domain, timestamps and technical information necessary to validate licenses and deliver updates.
• Support communications and information you voluntarily provide.
• Website technical and usage information that may include IP address, browser and device information, referring pages, pages visited, cookie identifiers and security logs.
• Marketing preferences where you choose to receive product news or offers.

3. How we collect information

We collect information directly when you purchase, create an account, activate a license, contact support or subscribe to communications; automatically through our website; and from vendors that help process transactions or operate our services.

4. How we use information

• Provide downloads, license activation, updates, account features and support.
• Process purchases, renewals, refunds and subscriptions.
• Authenticate customers and prevent fraud, abuse and unauthorized license sharing.
• Maintain, secure, troubleshoot and improve our website, plugins and services.
• Send transactional notices and, where permitted, marketing communications.
• Comply with law, enforce agreements and establish or defend legal claims.

5. Legal bases for EEA and UK users

Where applicable, processing is based on performance of a contract, compliance with legal obligations, our legitimate interests (including security, fraud prevention, product improvement and business administration), or consent where required. Consent may be withdrawn for processing based on consent.

6. Service providers and disclosures

We may use providers for payments, hosting, email, customer support, analytics, security, licensing and related business functions. They may process information as necessary to provide their services. We may also disclose information when required by law or legal process, or to protect rights, safety and security.

7. Sale or sharing

We do not sell personal information for money. If advertising or analytics technology we use constitutes a “sale” or “sharing” under applicable privacy law, we will provide required notices and opt-out mechanisms. Our cookie and consent interface should remain consistent with this Policy.

8. Cookies

wppluginspro.io may use necessary cookies for authentication, checkout, security and site functionality, and optional analytics or marketing technologies where enabled. Where required, optional cookies are used only after the required choice or consent. Browser settings can also control cookies, though disabling necessary cookies may affect functionality. Details are in the Cookie Policy.

9. Do Not Track and privacy signals

Browser Do Not Track signals do not have one universally accepted standard. Where applicable law requires recognition of a legally valid opt-out preference signal, we will honor it as required.

10. Data retention

We retain information only as long as reasonably necessary for the purposes described here, including active licenses and support, transaction and tax records, fraud prevention, disputes and legal obligations. Retention varies by data category and legal requirement.

11. Security

We use reasonable administrative, technical and organizational safeguards. No internet transmission or electronic storage method is absolutely secure. Customers are responsible for safeguarding account credentials and license keys.

12. Your privacy rights

Depending on applicable law, you may have rights to access, correct, delete or obtain a copy of certain personal information; object to or restrict certain processing; and exercise rights concerning sale, sharing, targeted advertising or consent. We may verify identity before fulfilling a request and will not unlawfully discriminate for exercising applicable rights.

13. International transfers

We are based in the United States. Information may be processed in the United States or other countries where service providers operate. Where required, appropriate safeguards are used for international transfers.

14. Children

Our services are intended for business users, website owners and WordPress professionals and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

15. Data processed by plugins on customer websites

Our plugins may process or store information within a customer’s WordPress installation depending on the product and enabled features. The website owner generally determines how that visitor and site data is handled and is responsible for appropriate configuration, notices and consent. Product documentation may provide plugin-specific privacy information.

16. Changes

We may update this Policy as services, vendors or legal requirements change. The revised version will be posted on wppluginspro.io with an updated effective date. Material changes may also be communicated through appropriate channels.

17. Contact

Privacy requests and questions may be submitted through the contact and support methods published on wppluginspro.io or in writing to the company address below.

Web Solutions Hub LLC
413, 28 Geary St STE 650, San Francisco, CA 94108, United States
EIN: 37-2186117
Store: wppluginspro.io

Related

• Terms & Conditions
• Refund Policy
• Cookie Policy